We are continuously improving this system. Your feedback will always be appreciated. Use this group to report bugs, suggest new features or give compliments about the system. We'll try to get back to you within 24 hours.
I am not a PRO user but today a new user , supposingly female, has sent emails stating they are male and asking about dating - not what I expected from here. Smells of a scam. Can non pro people block specific users from bugging them?
If I add a workout plan for say 3 week ahead, and after some days I add or change something in the plan, it will not change the plans already added to the calendar. I have to remove the plan in each single day, takes time, and then add the plan again to get the updates. Can´t you change that, so if you make changes in plan it will follow, or at least have some option to update already added plans. Hope you follow what I mean.. :)
Hi I`v been using the virtuagym food app and its great but after the lates update i cant log into my account. I only get "server timed out, check if you have a internet connection". My internet connection is ok and I`v tried to delete and reinstall the app a couple of times without any luck.
Hi guys, Some of my clients have signed up the the app via the" login with facebook" option, how do we get that changed to login with email and password and access our club app as apposed to virtuagym?
Can someone please get back to me ASAP?!?!?! I've email support already but no reply yet.
I no longer have access to my personal or Professional portal. As of yesterday morning I am no longer on the leaderboard with my clients. I have no personal account and no access to my professional account.
Please don't tell me I've lost countless workouts I've logged on my own account?!?!
Floor Ploeg commented on a message in the group Virtuagym Feedback & Support
Hi Lauren, I just checked your calendar and there's a lot in there, so I assume it synced in the end? :) Sometimes it takes a while or the app needs to find a stable internet connection first to be able to sync it.