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Virtuagym Feedback & Support

We are continuously improving this system. Your feedback will always be appreciated. Use this group to report bugs, suggest new features or give compliments about the system. We'll try to get back to you within 24 hours.

Thanks for your input!
Team Virtuagym
musique365 01-06-2012 04:37
hello a french version of the website could be a good idea :D
mathiaserlingsen.20 14-11-2012 15:06
Hey
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For some reason my login no longer reflects me as being the coach (employee), it has me as a standard user? Do you know what is going on?
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darrynonline 1 week ago
Hey guys, I've just noticed that the exercise "Bench Press narrow - Smith Machine" doesn't seem to have any fields to input the weight being used, please could this be added?
Hugo 6 days ago
Thanks for letting us know Darryn, we just fixed it for you!
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fitnessgo 2 weeks ago
Hi
I still have the log in problem when using virtuagym on my laptop. I have to press the "lost login information" and set a new password everytime I want to log in on my profile.
When i try to log in using my user and password my homepage appear but I cant add, write anything and in the top corner it says "log in"..
Please help
Markh07 1 week ago
Please make sure the "remember me" box is checked, some users experience issues when unchecking that box. We're working on a solution!
fitnessgo 1 week ago
Hi thanks for the fast reply. Iv tried to check the remember me box and now everything works smoothly :)
Markh07 1 week ago
Glad to hear that fixed your issue :-) we're still working on a solution. I'll let you know when we fixed that.

Mark
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kapil.dhull.520 2 weeks ago
i am not able to write motivation massege
Floor Ploeg 2 weeks ago
Hi Kapil,

Thanks for your message! Could you tell me a little more about the issue you are facing? Is something not working for you or do you miss something in the system?

Hope to hear from you!
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Hi!
I have suggestion about nutrition plan's app. It would be much esear to add food with option to "construct" it:
- choose indigrients food contains;
- set aprocimate proportions of them as well as total size of portion.
As it is now, I do not recognise which food I use and which I don't. But this way would be more flexible and would fit better to different countries.
I agree...it is a bit too time consuming to use as it is now.
Floor Ploeg 2 weeks ago
Hi Krisjanis & Claudine,

Thanks for your messages!

These suggestions sound like a great addition to the nutrition app. We are actually working hard on improving this app so keep your eyes open for updates! I will pass these suggestions on to my colleagues and keep you updated.

Have a great weekend!
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Carlo Padilla 3 weeks ago
How do i copy mt entire day of workout to another day?
Floor Ploeg 2 weeks ago
Hi Carlo,

Thanks for your message!

You can copy your workout of the entire day by going to the activity calendar, going to the day you want to copy, and tick the little box to the right of "activities this day", this will give you the option "copy to".

Good luck!
Carlo Padilla 2 weeks ago
Hi thanks for your reply. I only get an option to check, uncheck or delete an activity. I'm only using a free version of the app i hope it has nothing to do with it. Thanks.
Floor Ploeg 2 weeks ago
Hi Carlo,

Are you on your phone or on the website? You can only copy an entire work-out day in your activity calendar on the website
Carlo Padilla 2 weeks ago
Oh, i see. thank you for the info.
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momarch 3 weeks ago
I want my Whatsup achievement and it's not working... :(
momarch 2 weeks ago
Did you see my message?
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Magnus Berglund 3 weeks ago
Hello!

When you add a new exercise it should be able to post your own video.

Kind regards Magnus Berglund, Hälsokonsulterna Tre Kronor, Swden
I saw now, that it works with video to!
Floor Ploeg 2 weeks ago
Hi Magnus,

Good to hear you've found the option already! :-)

Have a great weekend!
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MrStrumpan 4 weeks ago
Some thoughts: On Android devices day planner:

If you have added activity and then press on it:
* By pressing "Exercise duration" I can change: Duration, Distance, Speed. I would also like to enter "Kcal". I use a machine and want to log the data I get from it.

* When you change settings on "duration" I have to scroll back and forth to get the number I want, Is it not easier to just enter the number?
It´s OK to scroll if you want to go 1-5 numbers from the last one, but not 30 (Sometimes I do the exercise 17min, and sometimes 48min).

* I think it´s a little unclear how to setup the activity and how to enter values manual from a training machine. I know you just have to press on the "set number" or "exercise duration".
There is a "Play" and "Info" button, but no "Edit/Set" button.
Maybe there could be a text saying "Edit/Set" or something like that.

* I would like that In the day planner view, long-press on an activity brings up the activity settings.
Markh07 3 weeks ago
Thanks for the suggestions, I've sent them to our developer.

Mark
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Anita79 4 weeks ago
Hi,
there are a lot of challenges and I think it would be great if I could list those challenges that I haven't joined yet... (sorry for my English)
Happy weekend! :-)
Markh07 3 weeks ago
Set the filter to "Recent" to view the latest/new challenges. Don't think you've joined those ;-)
Anita79 3 weeks ago
Thanks!
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Would you like to have a female 3D trainer too?

 Yes, girl power!
 No, Brad Fit is just fine
 Not sure
 Only if she's pretty! :)
244 people voted
innerphysiquefitness has posted a message in the group Virtuagym Feedback & Support
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Hugo commented on a message in the group Virtuagym Feedback & Support   Thanks for letting us know Darryn, we just fixed it for you!  
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